Symphony’s user-configurable workflow engine and intuitive meeting control improves employee experience through automation and optimizes operations with greater flexibility.  

TAMPA, Fla. – October 13, 2020 – AVI-SPL, the leading digital workplace services provider for organizations globally, today announced the newest version of its award-winning end user experience management application, AVI-SPL Symphony 5.0. The latest release further advances the application’s leadership position as the most inclusive, single pane view for audio visual (AV) and unified communications and collaboration (UCC) technologies.

Symphony 5.0 offers re-imagined meeting control and automation in its pursuit of enabling exceptional meeting experiences. This is achieved by integrating end-to-end meeting workflows and providing actionable business intelligence for informed decision-making. New features in version 5.0 deliver improved meeting searches, filters, and controls, as well as identification of critical meeting participants for priority support, and establish a platform for sustainable, real-time incident remediation.

“Today more than ever, IT leaders are being asked to do more with less and to simplify the native complexity of their organization’s deployed technologies,” said Laurie Berg, AVI-SPL’s Director of Symphony Market Development. “AVI-SPL is committed to providing organizations with meeting solutions that are simple, standard, scalable, secure, and serviceable, optimized with Symphony 5.0 to achieve desired business outcomes.”

Symphony 5.0 features a user-configurable workflow engine compliant with the Business Process Model and Notation (BPMN) standards. Its graphical drag-and-drop interface encourages comprehensive, activity-based controls which enhance remote production capabilities and create operational efficiencies.

“With Symphony 5.0, AVI-SPL has really stepped up its game,” said Ira M. Weinstein, Managing Partner at industry analyst firm Recon Research. “Between its ever-expanding library of compatible calling services and devices, AI-powered automation and workflow, and support for on-premises and cloud deployments, Symphony has taken meeting and room intelligence, as well as AV system management, to the next level.”

With this release, AVI-SPL Symphony is now available as an on-premise offering to complement pre-existing managed service and public cloud subscription options. This new licensing model ensures that Symphony can be deployed and operated in the way organizations require for added peace of mind.

For more information on AVI-SPL Symphony 5.0, please visit:


AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UCC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit to learn more, or connect with AVI-SPL on Twitter and LinkedIn.


Media Contact:
Anthony Salveggi